MCM is an AS/400 Sales and Services company

Maintenance Plans

(As of January 1, 2002)

Full Maintenance 24/7
Monthly Billing for all equipment on Schedule 'A'
Click here for sample and print out of 24/7 contract

_______________________________________________________________b

20 % of Full Maintenance Plan
Click here for sample and print out of 20% contract

Hourly Rate: Parts Mileage

Daily Charges $110.00 (max 3 hrs) Cost + 25% kms @ .31% _______________________________________________________________bt day service

Purchase / Maintenance Plan

Free exchange of old IBM Network printers, HP & Xerox
for new Lexmark T620n laser printer
Click here for our TIP program
and greater details

Billable Service Charges

(As of January 1, 2002)

Non-Maintenance Customer
Standard: Hourly Rate Parts
Daily Charges $ 130.00 Cost + 50 % On-site (min 2 hrs) & Mileage

_______________________________________________________________ble n
exMaintenance Customer
Standard:                Hourly Rate                Parts
                                Daily Charges                      $ 90.00                 Cost + 25%                                                                  On-site                       (min 2 hrs)               & Mileage                                    _______________________________________________________________bt day service woDepot Service
Standard:                Hourly Rate                Parts
             Daily Charges                     $ 90.00                 Cost + 25%
Office Estimates Given ($ 50.00 for estimate, if repaired we waiver this charge)

____________________________________________________uld
be approxiMileage: charge from our office & back @ .31 per km.
Hours: Monday to Friday 9:00 AM. to 5:00PM.
    Overtime Rates:Time and half after hours and weekends
           Statutory Holidays:Double time

DASD Failures are Inevitable
Data loss should not be. MCM will install and initialize a DASD unit for each type of drive required by your AS/400. The drives will be left non-configured and powered. MCM provides this valuable if not crucial service for $500.00 plus drive costs. Your level of protection is raised to a higher level. Why would you consider doing this? This way the drives will be powered up and running non-configured on your system.
ADVANTAGES:
1. The IBM C.E. could be directly at your site and replace the defective drive immediately. 2. There will be no delays for parts availability,order delays, or mistakes. 3. There usually is a 30 minute delay for a drive to be initialized, there is no delay under this program. 4. Any diagnostic repair will be done on the drive that is removed after your system is up and fully protected again. 5. The chances of a drive failing after it has been unpowered,removed and removed and shipped from the parts department are significantly greater than one that has been powered in your own system.(RAID5 only)

Need To Slash Your I.T. Budget?

We can deliver substantial savings with our latest maintenance offer.

For example : A customer with 8 IBM 4317 printers would save $48,000.00 over a 3 year period with superior response time as well.

How ? By the elimination of IPDS/AFP and the implementation
of "Host Front" and use of Lexmark printers.

Please email Gerry by clicking here to find out the precise
details of this excellent cost savings plan.

Empower Your Blackberry From R.I.M.

Why would any body write or should I say rewrite a new version of a rock solid AS/400 application for a Blackberry when all you have to do is provide secure access from the Blackberry.

This of course is rarely recommended by Integrators because there is one component missing, time. If you only take a week or two to implement a Web strategy it is really hard to charge the normal 6 months consulting fee.

All the information you need to manage your company and service your customers, exists here. MCM Inc. delivers this Internet application securely to anyone in the world. All services are guaranteed, we don't execute you don't pay.

For our Web to Host Demos Please Click here

Maintenance Commitment Coverage

Hours of coverage: Monday to Friday 9:00 A.M. to 5:00 P.M.
20% pricing applies to equipment stated in attached Schedule "A".
After hours service is available and is billable at time and half.

Parts: Parts are to be charged at 20% over MCM 'S costs including shipping

Response: Response times for non critical situations are 4 hours
or less. A critical situation will be responded to in less than 2 hours.

Cancellation: The customer may cancel for any reason within 30
days written notice. There are no penalties for cancellation.

Payment: 20% retainer fee is due first day of each month in advance.

Equipment: The equipment covered by this agreement as
described in Schedule "A". Additions and deletions will be made on a new Schedule "A" which will be
dated at the time of the change and billing on the first day of the following month.

Pat Chong
Service Mgr.

Money can solve most problems
Creativity can solve many problems
Call MCM and save the money for the
problems creativity can't solve.

Education:

Florida International University: B.Sc.. Business/Marketing

Employment

IBM Midrange Equipment 1985-Present

Expertise

IBM Midrange System 38, AS/400 Peripherals, Lexmark and HP Lasers

Barry Harper
Director

Money can solve most problems
Creativity can solve many problems
Call MCM and save the money for the
problems creativity can't solve.

Education:

University of Waterloo: Honours B. Math in
Computer Science

Employment

Systems Technical Analyst 1988-2001

Expertise

Systems Analyst, Security, Performance Communications

Gord Stitt
Director

Money can solve most problems
Creativity can solve many problems
Call MCM and save the money for the
problems creativity can't solve.

Education:

University of Waterloo: Bachelor of Physics

Employment

I.B.M. 1973-1986

Expertise

AS/400, CISC, RISC, LPAR, Communications
Host Connectivity and Printing Solutions

Sample Client

Number of Lasers	Make and Model	Cartridge Part Number	Cartridge Capacity	Number Per Month	Street Cost Per Cartridge
3	Lexmark Optra S	1382925	17,600	5	$260.00
2	Lexmark Optra R	1382150	14,000	1	$300.00
3	HP 5SI	C3909A	15,000	4	$225.00
2	IBM 4312	63H3005	5,000	2	$160.00

Click here for billable details

Disaster Case Studies

The cost of this disaster protection (maintenance) is significant.
An F70 maintenance contract would list at $1680 / month
assuming a software support charge of 40% the hardware portion
of the contract would cost $1080 / month.

The failure rate of a CPU is probably less than 1 in 1000 per year.
But for sake of exaggeration lets use 1 in 100 per year.
Therefore over a period of one year,one of these CPUs would fail.
The combined customer pay out
for this failure would be.
$1080 / month x 12 months x 100 = $1,296,000

If the failure rate is in fact 1 in 1000 the cost would be $12, 960,000.
The present cost for an entire F70 is less than $3,000.
When an F70 was new, a CPU card would
cost in the range of $250,000.

Click here for more cost saving case studies.

Just by using the B.O.S. E-Twin@x
controller you will receive
a 25 to 1 cost savings.

Click here to see sample of why.
Click here to read more.

Sat, Jan 28, 2012
Replace your IBM 5x9x SNA Controllers with Etwinax controllers from B.O.S. New SiS 550 powered text-based terminal and thin client directly address the requirement to provide affordable green screen replacements for enterprises with server-based networks from B.O.S. Click here to read more.
Is your company using these barcodes? Would you like to?

MCM Report
Want to eliminate pre-printed forms? Get rid of line printers? With NO changes to your application programs? Ask us about MCM Report!

MCM Tools
Monitor messages, paging, backups Disk space analysis, power handler Other useful utilities

Disaster Case Studies

At present full maintenance charges, this yields $10,800 on a 5083
dasd tower with a 5058 top hat per year. If you had 5 towers
you would be paying $54,000 per annum on these .

With MCM you pay 10% ($5400) and if you had 2 dasd failures
an extra $1,200 for a total of $6,600. This represents a savings of $47,400
over standard IBM I.O.R. This is a 87% cost savings over normal
maintenance. When the CPUs were new the maintenance charge
was expensive but justifiable for any single user.

However, when grouped together, the cost is in fact obscene
because of the reliability

Click Home button to return

Maintenance Plan

Click here to view the billable information

Technology Improvement Program
Free Exchange of IBM Network printers IBM 4312, 4317, 4320 001, 4324, 4332 001, 4332 004 Also applies to any HP or Xerox laser printer that is presently under manufacturer's maintenance using manufacturer's supplies (Minimum volume 10,000 Pages per Month).
For example: Pay MCM Inc. exactly what you pay now for maintenance, manufacturer's supplies and maintenance kits (GTA only). ( Invoice backup required) MCM Inc. will: Pickup your IBM 4317 MCM Inc. will: At no charge , deliver, install, configure and test a brand new Lexmark T620n (30 PPM, twice the speed) Including 3 year same day on-site parts and labour warranty MCM Inc. will:* Give your company an additional Annual Supply Rebate of $200* The annual rebate will increase by $200 for each 10,000 pages per month in usage. How can we do this ??? MCM Inc. is a Lexmark Reseller, an Authorized Service Provider, a Supplies Dealer and a Service Organization that delivers only same day emergency service * Minimum volume of 10,000 pages per month and 3 year minimum commitment Funded by CSI Financial Ltd.

Technology Improvement Program
Advantages of MCM Maintenance Plan
Distributed printing maintenance charges are independent of the number of printers. Only the volume of printing affects the maintenance. Ten printers might, because of reduced workload per printer, actually cost less to maintain than five doing the same volume in total. Cost of acquisition can be reduced because four 24 PPM printers will cost significantly less than two 50 page per minute printers. Cost savings on maintenance, especially, on low usage machines. Same day service for less than standard next day service. One invoice for supplies and service Monthly, Quarterly or Yearly reports if desired. In addition no usage meter monitoring .

Reverse Warranty M.C.M will allow a customer to realize value for equipment that will become redundant in the near future. It must be maintained but will have little value when it is no longer needed.
Technical Support Services Club (hardware and software) M.C.M will provide both on-site and phone support from system analysts and service personnel with a minimum of 15 Years experience utilizing S38 through AS400 systems . Members will receive support from very experienced, customer oriented personnel every time at one third the cost.

Specialized Maintenance Offerings
An example of M.C.M.'S customizing process resulted in annual savings of $55,000 while increasing system availability. A RAIDS DASD failure was fully operational in one hour and twenty minutes from the time the service call was placed because all necessary parts were placed on-site at the commencement of the service contract.
Computer Room Organization M.C.M will convert the snake's nest of power, telephone,communication, twinax and CAT5 cables that exists in most computer rooms to a fully labeled, colour coded and logically organized facility which allows for rapid identification of all critical components. Special racking will make it unnecessary to have an expensive raised floor. Please Click Here for more Specialized Offerings

Click on their picture to read their biography

	Gord Stitt : Director
	Barry Harper: Director
	Pat Chong: Service Director

Billable Service

If the customer in the chart had 10 Billable service calls per year
on this collection of printers, the cost of billable next day service would
be approximately $3,500.00. They would have to process ten invoices generate ten additional cheques and possibly get ten P.O. numbers for
these service calls.

MCM same day full coverage maintenance
would cost $1,439.55 for the year (41.13%).Also there would be no invoices,
no cheques and no P.O. numbers to generate or manage.

Full Maintenance:
If the customer had full maintenance coverage on all their lasers, the cost would
average $450 per year per laser. Some lasers full coverage is only next day. The yearly maintenance bill would be approximately $4,500.00 depending on features.
The customer would receive 12 monthly invoices for maintenance
and generate twelve checks.

MCM full same day maintenance would cost $1,439.55 for the year (31.99%).
There would be no invoices for maintenance required. If your supplies
costs approximate the prices in the above chart you will save
significantly over billable or full maintenance.

Contract No:__________ Customer No:___________
Millennium Computer Maintenance Inc.
1250B Reid Street, Suite #3, Richmond Hill, Ontario L4B 1G3C
Maintenance Commitment- 20 % Plan

                                Coverage: Hours of coverage are Monday to Friday 9:00 to 5:00. The 20% pricing
                                                  applies only to equipment stated in the attached schedule 'A'. After hours
                                                  service is available and is billable at time and half.
     
                                     Parts:   Parts are charged at 20% over MCM Inc.'s cost including shipping.
     
                             Response:   Response times for non-critical situations are four hours or less.

                           Cancellation:  The customer may cancel for any reason with 30 days written notice.
                                                  There are no penalties for cancellation.
     
                                Payment:   The 20 % fee is due first day of each month in advance.

                            Equipment:    The equipment covered by this agreement is describe on schedule 'A'.
                                                   Additions and deletions will be made on a new schedule 'A' which will be
                                                   dated at the time of the change and billing will change on the first of the
                                                   following month.
             Effective Date: ___________________
                    Signature: ___________________                           Signature:___________________
                      Gordon Stitt                                                             Client Name:___________________
                      Millennium Computer Maintenance Inc.         Company's Name:___________________
                                                                                                                                (Print Legal Name)
                      Click here to download a Microsoft  Word copy then print out

Disaster Case Studies

Disaster Recovery Maintenance from M.C.M. Inc. will provide
the best responsein the industry combined with the most reliable
computer in the industry.

Customers pay the maintenance on the CPU because they require
maintenance on their DASD. An unprotected
DASD failure is worse than a CPU failure because when the CPU
is repaired the data is intact.Up to three years ago, one customer
was told by an IBM specialists from Rochester
that there had only been two mirroring failures world wide.
Allowing for patriotic exaggeration,the failure rate of a
Bus level mirrored AS/400,the DASD portion, would approach
or surpass the reliability of the CPU. per year.

Please click here to read and learn how MCM can provide
your company with substantial cost savings while increasing
your recovery and reliability.

Case Study 1
One organization serviced by MCM over the past 3 years realized
savings of $20,000 per month on revenues of $30,000 per month.
This represents a total savings of $720,000 over the same period.

Case Study 2
A large multinational electronics manufacturer after two and one half years
using MCM Inc. for all their DASD service realized a savings of
$110,000 on an equivalent billing of $130,000.

This customer didn't have the highest-level protection due to system constraints. With RAID5 protection redundancy was not an option, they did however have superior
service because spare HAD's and controllers were placed on-site.

The single drive failure that did occur was responded to in twenty
minutes and their full RAIDS protection was reestablished in
one hour and twenty minutes from the time the service call was placed.

This is only possible when the parts are on-site. This company
now entrusts the DASD on its AS/400 model 840/12 to MCM.

Contract No:__________ Customer No:___________
Millennium Computer Maintenance Inc.
1250B Reid Street, Suite #3, Richmond Hill, Ontario L4B 1G3C

Full Maintenance Commitment- 24/7

                                Coverage:    Hours of coverage are Monday to Friday 9:00 to 5:00. Any occasional
                                                     after hour emergency is also covered. Any after hours requirement
                                                     will be priced separately and will be identified in Schedule 'A'..

                                     Parts:       Parts are fully covered for normal wear and tear. Any other damage,.
                                                     accidental or malicious, will be repaired as if the machine was billable.

                              Response:      Response times for non-critical situations are four hours or less.

                           Cancellation:      The customer may cancel for any reason with 30 days written notice.
                                                     There are no penalties for cancellation.
     
                                Payment:       Payment is due first day of each month in advance.

                              Equipment:      The equipment covered by this agreement is describe on schedule 'A'.
                                                     Additions and deletions will be made on a new schedule 'A' which will be
                                                     dated at the time of the change and billing will change on the first of the
                                                     following month.
                        Effective Date: ___________________
                        Signature: ___________________                           Signature:___________________
                             Gordon Stitt                                                                                 Client Name:___________________
                      Millennium Computer Maintenance Inc.                                           Company's Name:___________________
                                                                                                                                                              (Print Legal Name)

Click here to download a Microsoft Word copy then print out

Millennium Computer Maintenance Inc.

500 Alden Road, Suite #25
Markham, Ontario,
Canada L3R 5H5

PHONE: 905-764-0606
FAX: 905-470-9674
E-MAIL: gwfstitt@mcminc.on.ca

MCM Inc. Your Canadian Master Distributor of The BOS product line Email Address: gwfstitt@mcminc.on.ca
ble nTwo New Models Added to BOSâNOVA Thin Client Suite New SiS 550 powered text-based terminal and thin client directly address the requirement to provide affordable green screen replacements for enterprises with server-based networks. LInk to BOS Website ex	Replace your IBM 5x9x SNA Controllers with E-twin@xFrom BOS 3 - 3 dev 0 4628 - 28 dev up to 56 4656 - 56 dev up to 112 4616 - 16 dev up to 56 S Link to Boss Site Etwinax Home Page

2D barcode 2D barcode
HTML Page Youtube Video WEB Signon WEB Purchase Page Call our sales team today at 905 764 0606 or e-mail us at gwfstitt@MCMINC.ON.CA

Disaster Recovery Maintenance

All maintenance contracts on 9406 AS/400 models have in effect been
disaster protection because the failure rates of CPUs are so low they approach
the percentages for the combined effects of fires, air conditioning failures
and sabotage. Downtime numbers related to strictly hardware failures on CPUs
are less than 4 hours per year.

These figures incorporate all CPUs no matter how they are protected (raid or mirroring).
This low downtime figure includes unscheduled downtime due to DASD
failures and LIC problems. CPU component failures are
so rare on a AS/400 that no one tracks them.

Examine the case studies examples we created click here..

Billable Service Charges

(As of January 1, 2002)

Non-Maintenance Customer
Standard: Hourly Rate Parts
Daily Charges $ 130.00 Cost + 50 % On-site (min 2 hrs) & Mileage

_______________________________________________________________ble n
exMaintenance Customer
Standard:                Hourly Rate                Parts
                                Daily Charges                      $ 90.00                 Cost + 25%                                                                  On-site                       (min 2 hrs)               & Mileage                                    _______________________________________________________________bt day service woDepot Service
Standard:                Hourly Rate                Parts
             Daily Charges                     $ 90.00                 Cost + 25%
Office Estimates Given ($ 50.00 for estimate, if repaired we waiver this charge)

____________________________________________________uld
be approxiMileage: charge from our office & back @ .31 per km.
Hours: Monday to Friday 9:00 AM. to 5:00PM.
    Overtime Rates:Time and half after hours and weekends
           Statutory Holidays:Double time

Maintenance

Click here for Maintenance plans

Click here for details on Specialized Services

Click here to get the details on Disaster Recovery Services

Areas of Expertise:

1. Performance Tuning
2. DASD cleanup (special software provided)
3. Client Access (setup and trouble shooting)
4. Network Printing (AS/400 connected networks)
5. Communications (setup and troubling shooting)
6. PTF and Upgrade support Security (audits and setup)
7. All DASD operations that are now customer responsibility
e.g. enabling RAID5, mirroring and ASP manipulation

Please click on this text to email us a listing of your AS/400
equipment and peripherals and we will return a quote promptly

Major Impact of a VPN Conversion using the E-twin@x controller from B.O.S.		E-twin@x Models
Pros Cost for 5 times the bandwidth are reduced by 80% Network architecture simplified to IP only Router configurations simplified Router costs for pure IP reduced	Cons without e-twin@x Upgrade all terminals to PCs. Upgrade wiring for network Upgrade Twinax printers Possible forms changes labour to achieve the above With E-twin@x All you pay is cost of the e-twin@x controllers	4693 - 3 dev up to 10 4628 - 28 dev up to 56 4610 - 10 dev. 4656 - 56 dev up to 112 4616 - 16 dev up to 56 4612- 112 dev